By Jack H. Grossman, J. Robert Parkinson
Turning into a profitable supervisor offers hands-on workouts and suggestion to aid neophyte managers make the tricky transition from dealing with merely themselves to handling others. It indicates new managers the right way to create a good, efficient setting, one who motivates and brings out the simplest in staff whereas delivering greatest profit to their employers.
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Additional info for Becoming a Successful Manager
Adopt and encourage positive attitudes. One well-deserved, sincere, and specific compliment says more than a thousand insincere general ones. Small acts of human kindness done consistently characterize a mensch. 2 Adopt Positive and Productive Attitudes L’ ’ a party to which you really don’t want to go but for “politically correct” reasons you must attend. You don’t have a choice of whether or not to accept the invitation, but you can choose your attitude regarding it.
Are your tones supportive, intimidating, aggressive, confrontational, friendly, or something else? Listen for the tone in what your employees say in order to determine the mood and motivation behind each statement. ” It worked for him in the program because that’s how the script was written, and he knew the ending. However, since you are working without a script, and you cannot presume to know what your employees are thinking, the facts aren’t enough. You need to sense the feelings and motivations behind the words.
Becoming a Successful Manager by Jack H. Grossman, J. Robert Parkinson